Product Description
Design:
Sharing the same origin as Huanghelou • Deep Valley Emotion, it continues the classic design style of Huanghelou. The soft yellow background is paired with iconic elements such as the Huanghelou logo, resulting in an overall minimalist yet sophisticated appearance.
Taste:
Focus is placed on a rich aroma and a smooth, balanced taste. The blend prioritizes tobacco grades known for their abundant fragrance and low oral irritation, complemented by natural extract flavorings.
Fragrance-Enhancing Pearl Filter:
Deep Valley Tenderness incorporates high-quality auxiliary materials and features a patented "flavor pearl" filter bead. This further enriches the aromatic profile—when the pearl is crushed, it significantly enhances the moistness of the fragrance and the comfort of the smoking experience.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
