Product Description
Style Characteristics:
As a New Year offering under the Diamond brand, Diamond (Lotus) features novel and distinctive packaging that blends elegance with modernity. It boasts a rich aroma, smooth and refined smoke, and a sweet, refreshing taste.
Blend Design:
The formula incorporates the latest advancements in eco-tobacco leaves, natural herbal flavorings, flavor-enhancing and harm-reducing reconstituted tobacco, and customized filter technology. Natural herbal extracts are infused into premium tobacco, allowing the natural tobacco fragrance and herbal notes to complement each other when burned. This creates a harmonious, well-released aroma that is elegant, pure, and highly expressive, achieving a perfect balance of rich flavor and smoothness.
Processing Technology:
The product breaks from traditional processing methods by adopting a drying technique focused primarily on wall temperature control, supplemented by air temperature adjustment. This shifts the tobacco from steaming to roasting, enabling a full transformation and harmony of aromatic compounds in the leaf blend. The result is a significant enhancement in aroma volume and flavor concentration, enriching the natural tobacco character while reducing irritation and intensifying the rich, mellow texture.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
